The staff was exceptionally helpful and informative. I came to the hotel via Amtrak and it arrived hours before scheduled check in. The clerk at the desk said the room would probably be available before the scheduled check in time and could keep my baggage under lock and key until such time. Since I was on foot in a strange town, that was a huge help and exceptional customer service in a time when that is lacking quite a bit. The room was clean, comfortable and everything that I required for my 3 day stay.
William
2023年9月
Rooms were amazing for the price. Comfortable, clean, very nice. Really liked the cold filtered water and amenities they offer. Staff was very nice and helpful.!
James
2024年10月
The staff was incredibly friendly and helpful. The security guards were great. I felt very safe. This place made me feel like home. The room was very large, clean and quiet. I loved hearing the church bells every hour across the street and had a nice view of the mountains and the hot air balloon race. One block away is a beautiful park on the truckee river. Lots of places to walk to easily. Super clean and safe neighborhood
Amanda
2023年9月
The room was nice and clean. I had asked for a quiet room and this was just that -- 4th floor with a balcony. The bed was comfortable. The kitchenette had what it needed for two people for a couple of days. Close to where we needed to go without all the casino-stuff. We had a much better Reno experience being in a small hotel over a casino hotel (stayed at one of those last time, and were not impressed). We had our meals at small local restaurants -- Thai Chili, Smith & River, Höma'ge, Walden's Coffee House, Nevada Chocolate, and visited sights like Rancho San Rafael Regional Park, Wingfield Park and the Truckee River Walk. All recommendable. We plan to return.
Bente
2023年8月
affordable clean hood location
Sabrina
2023年6月
The room had everything. The maintenance guy is very kind and was quick to use his phone to translate what I was saying so he could help me find the Ice Machine. Very big resort. Arcade and nice business center. Can't wait to see how the remodeled rooms look.
Sarah
2024年11月
Convenient, clean, comfortable. We had the largest room 600+ ft 2 beds and 2 full bathrooms. Wifi was good, cable tv had tons of channels. Kitchen had utensils, dishes, and pans for cooking. There were plenty of towels in bathrooms.
Donna
2023年7月
The location was great and the price, but the AC was not working properly and the weather at Reno at this time is 90degrees. So I was not happy about that and we weren't moved to another room.
Patricia
2022年8月
Nice room with a small full kitchen. Location is great. Walking distance to everything. Bed was new and great. Room size god. Was book on the floor I asked for. It is a little older and a little worn - but for the price one can live with that for a night or two
Bente
2024年10月
The property was close to downtown and a lot of food restaurants, the kitchenette was a plus as well. also it was very quite both nights we slept there !
Joanna
2023年3月